Four Steps For Responding To Customer Complaints With Grace By Kathy Bylkas

customer complaints

We’re moving fast, checking lots of lists, and filling out forms like focused machines here at Team Bylkas. Once April hit, it seems that many of our clients FINALLY remembered this “tax deadline” thing? It’s real, and it’s here. Let us help you. We have only a limited number of appointment slots available before April 18th. Send us an email … Read More

Kathy BylkasFour Steps For Responding To Customer Complaints With Grace By Kathy Bylkas

When to Hire, Promote, or Fire: A Personnel Checklist by Kathy Bylkas

Personnel Changes

Now that spring has sprung, and you’re planning ahead for the summer, many of my Colorado Springs clients add to their staff or make personnel changes, whether seasonally, or because the natural rhythms of the year mean that it’s the right time to promote someone from within. As you perhaps understand, WE’RE in our busiest time of the year, and … Read More

Kathy BylkasWhen to Hire, Promote, or Fire: A Personnel Checklist by Kathy Bylkas

How To Set Business Financial Goals For Colorado Springs Companies

Business Financial Goals

There is a delicate balance for business owners in Colorado Springs in how they manage the different proportions of cashflow that they allocate for personal income, and re-investing into the business. Identifying that proportion is a simple matter of budgeting, and managing your own expectations of how much you will pull out on a monthly basis. A rule of thumb … Read More

Kathy BylkasHow To Set Business Financial Goals For Colorado Springs Companies

5 Entrepreneurial Mistakes That Can Cause Startup Failure by Kathy Bylkas

startup failure

The world NEEDS new, good businesses, but far too often they fail right at the start. And I hope to help you (or perhaps your friend) fix that. Now, I’m an accountant in Colorado Springs, and we’re thick in the middle of our busiest season. (Which, I’m reminded — if you haven’t set up a time to go over your … Read More

Kathy Bylkas5 Entrepreneurial Mistakes That Can Cause Startup Failure by Kathy Bylkas

7 Best QuickBooks Reports Colorado Springs Business Owners Overlook

best QuickBooks reports

After an epic Hollywood flub, it seems that two accountants from the venerable PriceWaterhouseCoopers firm (which has been handling the Oscar balloting for 83 years) are officially the “fall guys”: http://www.seattletimes.com/nation-world/ap-exclusive-accountants-in-oscar-flub-off-the-show/ There are many jokes to be made here, of course, but professional courtesy requires that I refrain — and, well, we accountant-types aren’t really that funny. But when things … Read More

Kathy Bylkas7 Best QuickBooks Reports Colorado Springs Business Owners Overlook

Five Smart Metrics For Employee Incentive Programs by Kathy Bylkas

employee incentive programs

So, in the spirit of balance, we’re moving today from “correction” to rewards. Last week I wrote about kindly correcting staff when they’re not meeting the targets we’ve set for them, and doing it in a way that doesn’t crush their future performance or spirit. But rewarding our high-performers can be an equally tricky scenario. I’ve seen teams and businesses … Read More

Kathy BylkasFive Smart Metrics For Employee Incentive Programs by Kathy Bylkas

Four Effective Management Tips For Correcting Employees by Kathy Bylkas

Effective Management

We’re thick into our busiest season of the year. But I had to tell you this story. Two accountants are in a bank when armed robbers burst in. While several of the robbers take the money from the tellers, others line the customers up against a wall and proceed to take their wallets, watches and other valuables. In the midst … Read More

Kathy BylkasFour Effective Management Tips For Correcting Employees by Kathy Bylkas

Four Tips To Improve Your Email Productivity by Kathy Bylkas

Email Productivity

What I’m writing about today, here in the thick of our busiest season of the year, is something I’m continually working on. I don’t do it perfectly by any means, but I’ve definitely seen improvement and hope to continue doing so. I’m talking about managing the email beast. And there is a great deal of awesome info out there about … Read More

Kathy BylkasFour Tips To Improve Your Email Productivity by Kathy Bylkas

Kathy Bylkas’ 2017 Tax Preparation Checklist

Tax Preparation Checklist

You have plenty of things on your plate when it comes to running a business. Taxes should MOST DEFINITELY not be one of the things you worry about. As a Colorado Springs business owner, you clearly understand the power of delegation (I hope you do, at least), and we’re in your corner for this process to make it as simple … Read More

Kathy BylkasKathy Bylkas’ 2017 Tax Preparation Checklist

Understanding The Marketing ROI For Your Colorado Springs Business

Marketing ROI

Tax season is heavily upon us, and my team and I are beginning to feel the crunch with client questions, phone calls coming in from people looking to switch accountants, etc. We’re focused. (Which, by the way, means we are also doing everything possible to keep our minds clear from the barrage of 24-7 media stirring up conflict and frustration … Read More

Kathy BylkasUnderstanding The Marketing ROI For Your Colorado Springs Business